Reduce churn
Retention starts in the reporting.
Clients don't churn because the work is bad. They churn because the value isn't visible. Lumina makes it unmissable.
app.luminainsights.co/dashboard
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Sample data · Last 30 days
Demo workspace · Cross-channel overview
Last 30 days Edit layout Share
Sessions
84,210
+12.4%
Organic clicks
28,402
+11.7%
Ad spend
$48,730
+6.1%
Conversions
1,904
+18.2%
Sessions · last 30 days
vs previous 30
This period Previous
AI insights
Draft — edit before sending
- Organic clicks up 11.7%, led by the /guides pages.
- Paid CPC is up 9% month on month — worth a look at match types.
- Conversion rate improved on mobile for the third week running.
Top channels
By sessions
NameSessionsConv.
- Organic search28,402612
- Paid search19,880540
- Paid social16,240402
- Direct11,905218
Sessions by device
GA4
- Mobile58%
- Desktop34%
- Tablet8%
The problem
What's draining your team today.
- Clients say 'I don't know what my agency does' at renewal time
- Monthly PDFs get 30-second glances, not engagement
- Your best work goes unseen because reports are buried in Dropbox
- Clients compare your reporting to a competing agency's portal and pick the portal
+11%
retention
average across customers
-40%
churn
for portal-active clients
+22%
retainer size
upsells from reporting
+12
new accounts
referrals in 90 days
How Lumina fixes it
The shift that pays for itself in the first week.
Client portals
Branded portals clients log into between meetings.
Visible value
AI narrative tells the story clearly. Clients finally understand what they're paying for.
Upsell signals
Lumina surfaces adjacent service opportunities surfaced in reports.
White-label
Reports look like you built them. Clients associate value with your brand, not the tool.
See how agencies reduce churn with Lumina.
Connect your data. Pick a template. Add your branding. Hit send.
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